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Frequently asked questions
After-sales support and warranty
After-sales support and warranty
We provide a one-year warranty on our machines. After the warranty period, we offer ongoing paid repair, part replacement, and maintenance services.
What is the delivery time?
What is the delivery time?
For in-stock products, orders typically arrive within 5-7 business days of dispatch. Delivery times may vary slightly depending on your location.
Minimum Order Quantity (MOQ)
Minimum Order Quantity (MOQ)
Our standard minimum order quantity is 5 pieces. Sample orders are also available for purchases of 15 pieces and more.
How to shop
How to shop
You can place your order online or via invoice and bank transfer. In both cases, please contact us first to obtain your exclusive distributor pricing and discuss the details of your order.